Our service plans are designed to ensure that your business is never hindered by any IT-related problems. We know you'd prefer to focus on your company's goals than waste time trying to get your office's network back online. Our goal is to keep your systems running so smoothly that you never have to think about them.

We will custom design a service plan to fit the size of your company and the necessary response time your business demands. As a subscriber to any of our plans, you will receive priority service. Our technicians will always respond as quickly as possible, but you have our Priority Response guarantee that we will respond within the time detailed in your chosen plan.

If you're not ready for a service plan, but still want quality service you can depend on, check out our hourly and emergency service rates.

Preventative Maintenance Service can stop IT problems before they start. Unfortunately, the technology your business needs will, eventually, cause problems that can slow down your business progress.

Click here to find out how Alternate Paradigm can smooth out potential bumps and clear away obstacles that your IT equipment will inevitably create.


Information System VIP

VIP care is complete care and maintenance of one or more computer systems of vital importance to your business. This service ensures that the VIP systems are well taken care of and completely managed.

We recommend this service for mission-critical systems. The systems included in the plan will receive the benefits of unlimited Preventative Maintenance Service and Emergency Service plans.


IT Manpower

IT manpower is temporarily outsourced IT professionals that will go to work onsite at your company on a weekly basis as the client requires for intensive or complex projects.

Pricing and details:       5000 RMB / week / IT Technician required

• Time limited to 40 hours/week and no more than 10 hours per day.
• Dress code, work hours, and project details will be discussed and agreed upon prior to any commitment.
• IT technicians will sign a confidentiality agreement with the client.

  Preventative Maintenance Service is a monthly, Bi-weekly, or Weekly check-up to keep the client’s systems working properly and free of unnecessary problems that will slow the system down or reduce productivity. These PMS visits will be scheduled with the client at a regular time to prevent undue interruption of the client’s workflow.

These service plans includes the following:

• Data Back-up
• Basic training on IT systems
• Hardware, software and peripheral issue diagnosis.
• Network connectivity maintenance
• Anti-virus and malware scan, update, and repair
• OS and software updating and maintenance
• Software installation
• Client IT profile and records
• Server and network log analysis
• Remote access maintenance

Our services are priced based on the number of IT assets^* your business has and the frequency of visits by our IT professionals. Check below to see which plan best fits your business needs:


This plan includes a weekly scheduled visit to your business by our IT professionals to perform preventative maintenance on all IT assets covered by the plan.

Clients who subscribe to this plan will receive 1 free emergency visit per system per year, with a maximum of 12 free visits.


This plan includes a bi-weekly scheduled visit to your business by our IT professionals to perform preventative maintenance on all IT assets covered by the plan.

Clients who subscribe to this plan will receive 1 free emergency visit per system per year, with a maximum of 12 free visits.


This plan includes a monthly scheduled visit to your business by our IT professionals to perform preventative maintenance on all IT assets covered by the plan.

Clients who subscribe to this plan will receive 1 free emergency visit for every 2 systems per year, with a maximum of 12 free visits.